Sr Product Performance Rep

Sr Product Performance Rep

Primary Purpose

The primary purpose of this position is to support the Product Performance group by gathering, managing, and sharing information related to product performance. This includes providing training, support, and guidance on processes for obtaining and disseminating relevant data.

Collaborate with the Product Performance Manager, R&D Group, Testing Lab, Technical Service, Sales, and Marketing teams to gather data on the properties and performance of Tnemec coatings, as well as those of competitive products.

Assist chemists and formulators in product development by evaluating application methods and other physical characteristics.

Provide comprehensive information on product properties, performance, testing, specifications, and formulations to both internal and external customers.

Duties and Responsibilities

Listed below are the primary duties that will be performed, in the order of importance.  (The most “important” duty is not necessarily the duty that requires the most time.)

  1. Initiate, coordinate, or assign projects, evaluations, and training. 
  2. Outline product performance testing projects for the Testing Lab to carry out.
  3. Review and analyze new test data generated from projects weekly
  4. Obtain third-party testing price quotes for testing. 
  5. Assist chemists during formulation of products for optimizing physical and application properties. 
  6. Analyze and organize testing data to offer product use recommendations to Tech Service, Marketing, Sales, and Sales Representatives.
  7. Coordinate, organize using OneNote, follow up, and set up meetings for new products.
  8. Initiate or attend meetings with Sales, R&D, Marketing, and Tech Service to discuss product development, test requests, testing data, evaluations, and product capabilities/ end uses.  
  9. Respond to Sales Representatives requests on products and testing. 
  10. Write technical reports and Tnemec Test Methods when needed.
  11. Interpret external specifications and standards.
  12. Create Performance Criteria sheets for new products, and update performance criteria of existing products when possible. 
  13. Review/update Product Data Sheets of new and existing products
  14. Assist with chemical resistance inquiries

Internal and External Relationships

The following are the titles of individuals with whom this position frequently interacts, inside and outside the company:

  • Various Internal Tnemec departments including R&D, Technical Services,         Production, Marketing and Sales
  • Outside Sales Representatives
  • Third-party testing vendors

Equipment Operation

The following are equipment, tools, and other resources utilized in this position:

  • PC
  • Application Equipment
  • Testing Equipment

EEOC

Tnemec is an equal-opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.  Principals only please.

Qualifications

Knowledge and Experience Requirements:

The following qualifications are essential for effectively fulfilling this role:

  • Effective Communication: Proven ability to convey information clearly and concisely through verbal, written, and in-person interactions.
  • Organizational Skills: Exceptional organizational abilities to manage tasks and priorities efficiently.
  • Time Management: Strong skills in managing time effectively to meet deadlines and deliver results.
  • Attention to Detail: Meticulous attention to detail with a commitment to thorough follow-through on tasks and projects.
  • Team Collaboration and Independence: Capability to work both independently and collaboratively within a team environment.
  • Proficiency in Office Software: Experience with standard office applications, including MS Word, Excel, OneNote, Outlook, and Adobe Acrobat.
  • Multitasking Ability: Competence in handling multiple tasks and responsibilities simultaneously without compromising quality.
  • Product Knowledge: In-depth understanding of product specifications and performance to effectively support customer needs.

Education and Training

  • Requires a Bachelor of Science and 5+ years in coatings research. Chemistry background preferred.
  • Have an intimate knowledge of coatings’ functions, capabilities and properties.
  • Must show the ability to organize, coordinate and harmonize without destroying their initiative.
  • Work effectively with other departments.  
  • A strong knowledge of Microsoft Office programs is extremely beneficial. 

Hazardous, Safety, and Environmental Factors

All associates will receive an extensive level of training in hazardous and safety precautions and procedures relevant to their positions and locations.

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